Updated September 2026 from CEA and Singapore Police Force guidance. Scam methods change; use current official channels if anything is uncertain.
Verify the phone number, not only the name
Search the advertised or messaging number on CEA's Public Register. A copied name, registration number, business card, photograph or video does not prove that the person contacting you is the registered salesperson.
Do not pay to secure a viewing
CEA advises prospective tenants to view the property in person with the registered salesperson. Property agents are not permitted to demand or collect payment to view or rent a property. Rental payments should go directly to the verified landlord through a traceable channel.
Use a six-step safety check
- Search the exact phone number on the CEA Public Register.
- Contact the agency using independently obtained details.
- View the property and verify the person attending.
- Confirm ownership, approved use and rental eligibility.
- Read the tenancy agreement and inventory before payment.
- Keep listings, messages, receipts and bank records.
Read CEA's current rental-scam guidance. If money or credentials may have been compromised, contact the bank immediately and use current Police or ScamShield reporting channels.